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The Journal of the American College of... 2004Persuasion is the art of giving others reasons to believe you. Classically, the three elements of rhetoric have been evidence or a strong case, connecting with and...
Persuasion is the art of giving others reasons to believe you. Classically, the three elements of rhetoric have been evidence or a strong case, connecting with and honoring the feelings of the audience, and character--the person and the message always come together as a package. Twenty types of common abuse and misuse of rhetoric are discussed. Rhetoric involves the ethical principle of allowing others to believe without forcing them to do so. It is essential to democratic societies.
Topics: Emotions; Humans; Logic; Persuasive Communication; Thinking
PubMed: 15559594
DOI: No ID Found -
Nursing Outlook Nov 1974
Topics: Curriculum; Education, Nursing; Humans; Persuasive Communication; Problem Solving; Teaching; Thinking
PubMed: 4497096
DOI: No ID Found -
Journal of Abnormal and Social... Dec 1962
Topics: Communication; Hearing; Humans; Persuasive Communication; Suggestion
PubMed: 13998661
DOI: 10.1037/h0041172 -
PloS One 2023Existing task-oriented virtual agents can assist users with simple tasks like ticket booking, hotel reservations, etc. effectively and with high confidence. These...
PURPOSE
Existing task-oriented virtual agents can assist users with simple tasks like ticket booking, hotel reservations, etc. effectively and with high confidence. These virtual assistants, however, assume specific, predictable end-user behavior, such as predefined/servable objectives, which results in conversation failures in challenging situations, such as when goals are unavailable.
METHODOLOGY
Inspired by the practice and its efficacy, we propose an end-to-end framework for task-oriented persuasive dialogue generation that combines pre-training and reinforcement learning for generating context-aware persuasive responses. We utilize four novel rewards to improve consistency and repetitiveness in generated responses. Additionally, a meta-learning strategy has also been utilized to make the model parameters better for domain adaptation. Furthermore, we also curate a personalized persuasive dialogue (PPD) corpus, which contains utterance-level intent, slot, sentiment, and persuasion strategy annotation.
FINDINGS
The obtained results and detailed analysis firmly establish the effectiveness of the proposed persuasive virtual assistant over traditional task-oriented virtual assistants. The proposed framework considerably increases the quality of dialogue generation in terms of consistency and repetitiveness. Additionally, our experiment with a few shot and zero-shot settings proves that our meta-learned model learns to quickly adopt new domains with a few or even zero no. of training epochs. It outperforms the non-meta-learning-based approaches keeping the base model constant.
ORIGINALITY
To the best of our knowledge, this is the first effort to improve a task-oriented virtual agent's persuasiveness and domain adaptation.
Topics: Persuasive Communication; Learning; Reinforcement, Psychology
PubMed: 36602995
DOI: 10.1371/journal.pone.0275750 -
The Healthcare Forum Journal 1991
Topics: Hospital Administration; Humans; Marketing of Health Services; Persuasive Communication; Planning Techniques; United States
PubMed: 10108388
DOI: No ID Found -
Journal of Environmental Health May 2011
Topics: Environmental Health; Health Education; Humans; Leadership; Persuasive Communication; Societies; United States
PubMed: 21644484
DOI: No ID Found -
Academic Radiology Jan 2007
Topics: Interpersonal Relations; Interprofessional Relations; Leadership; Persuasive Communication; Radiology
PubMed: 17236275
DOI: 10.1016/j.acra.2006.10.011 -
The American Journal of Psychiatry Apr 1983
Topics: Complementary Therapies; Humans; Persuasive Communication; Psychotherapy; Quackery
PubMed: 6301294
DOI: 10.1176/ajp.140.4.aj1404512 -
The Veterinary Record Aug 2018
Topics: Humans; Interpersonal Relations; Persuasive Communication; Vegans
PubMed: 30093443
DOI: 10.1136/vr.k3466 -
Psychological Bulletin Apr 1969
Review
Topics: Attitude; Authoritarianism; Cognition; Humans; Learning; Personality Assessment; Persuasive Communication; Social Perception
PubMed: 4894700
DOI: 10.1037/h0027022